Frequently Asked Questions

No. We do not have any military records whatsoever, nor do we have access to them. We are a non-profit charitable organization dedicated to helping living veterans and their families.

R:

• If your service in the regular force ended before 1998, please contact Library and Archives Canada:
  https://recherche-collection-search.bac-lac.gc.ca/fr/home/index
• If your service in the reserves ended before 2007, please also contact Library and Archives Canada.
• If your service ended after 1998 (regular force) or after 2007 (reserve), contact the Department of National Defence online to access your records:
  https://www.canada.ca/fr/secretariat-conseil-tresor/services/acces-information-protection-renseignements-personnels/acces-information/presenter-demande.html

R: We do not know, as we are not affiliated with Library and Archives Canada or the Department of National Defence. We have been informed that this can sometimes take up to a month. Please plan your request accordingly.

R: If your request is approved, it will be sent to the SAAQ for final review and manufacturing. We are not part of the SAAQ and therefore cannot estimate timelines. Contact the SAAQ for more information:
https://saaq.gouv.qc.ca/nous-joindre

R: The SAAQ will send it to you by mail to your home, at the address indicated on your application form, along with your new registration certificate.

R: You must fill out a new application form and attach your proof of service again. Each application is processed independently, and the SAAQ requires proof for each application.

R:

• Active service:
  • CAF ID Card (NDI 10/20)
  • Summary of Military Files (SMPM / PE-806)
• In retirement:
  • Veteran Card (NDI 75)
  • Certificate of Release or Discharge from Military Service
• Police or correctional services
  • Official letter confirming a NATO or UN mission
• GRC
  • Official attestation confirming a peacekeeping mission

R: No. We only have access to basic membership numbers for most affiliates dating back to the late 90s. We do not have any paper records.

R: No. As each branch is independent, it is up to them to maintain their own membership records, if they wish and have the means to do so.

R: As a non-profit charitable organization, we do not have lawyers who can provide legal advice or act on your behalf. However, our outreach officer can guide you to the right resources and help you fill out the necessary forms for your file with ACC.